Our Commitment to Privacy
We are glad that you have chosen to shop at www.audiocontrol.com We are committed to protecting your privacy online. This page explains how we collect, use and protect the information that you provide to us. We respect your privacy and intend to give you as much control as possible over your personal information.
What Personal Data We Collect and Why We Collect It
We accept and store any information that you submit on www.audiocontrol.com or by any other means. For example, you may provide personal information when you place an order, enter a giveaway, request a publication, or contact us. This information may include name, address, phone numbers, email address, credit card and payment information, and other personal information.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who We Share Your Data With
We use collected information for the purpose of administering our business activities such as completing and tracking orders, customer service, communicating with customers, administering giveaways and other promotions, customizing the shopping experience, troubleshooting, improving the website design and functionality, and other business uses. From time to time, we may send you promotional messages by mail or email. You will always have the option to opt out of such communications. You may contact AudioControl at any time to opt out of email communications by emailing us at firstname.lastname@example.org.
Financial and shipping transactions relating to our website and services may be handled by our payment and shipping services providers (listed below). We will share transaction data with our payment and shipping services providers only to the extent necessary for the purposes of processing your payments, refunding such payments, shipping and tracking orders and dealing with complaints and queries relating to such payments, refunds and shipments.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To review or correct your personal information, or to change your communication preferences, please call us on (425) 775-8461 or email us at email@example.com.
How We Protect Your Data
In order to protect your information, we have put in place appropriate electronic, physical, and procedural safeguards. We utilize standard encryption/security technology to protect data transfer and our information systems are treated with the highest regard for security. In addition, we limit access to customer information only to authorized personnel.
By using our website you consent to our collection and use of your personal information as described in this Policy. If we change our policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.
TERMS & CONDITIONS AGREEMENT
Welcome to AudioControl.com!
The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site, except as allowed by Section 4 below, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials. Some of the content on the site is the copyrighted work of third parties.
“AudioControl,” “The Epicenter,” “AccuBASS,” and others are our registered trademarks. Other product and company names mentioned on the Site may be trademarks of their respective owners.
Errors, Corrections and Changes
We may make changes to the pricing, features, functionality or content of the Site at any time without notice to you. We do not represent or warrant that the product information, pricing, or other information available on or through the Site will be correct, accurate, timely or otherwise reliable. We do not represent or warrant that the Site will be error-free, free of viruses or other harmful components, or that defects will be corrected. We reserve the right in our sole discretion to edit or delete any documents, information, prices or other content appearing on the Site.
If you place an order for item(s) that were mispriced, you will be notified by our customer service department in most cases. We apologize for the inconvenience. Please understand that we reserve the right to cancel any order for any reason at any time.
Linking to the Site
You may provide links to the Site, provided (a) that you do not remove or obscure, by framing or otherwise, advertisements, the copyright notice, or other notices on the Site, (b) your site does not engage in illegal or pornographic activities, and (c) you discontinue providing links to the Site immediately upon request by us.
Certain sections of, or offerings from, the Site may require you to register. If registration is requested, you agree to provide us with accurate, complete registration information. Your registration must be done using your real name and accurate information. Each registration is for your personal use only and not on behalf of any other person or entity. We do not permit (a) any other person using the registered sections under your name; or (b) access through a single name being made available to multiple users on a network. You are responsible for preventing such unauthorized use.
Third Party Content
Third party content may appear on the Site or may be accessible via links from the Site. We are not responsible for and assume no liability for any mistakes, misstatements of law, defamation, omissions, falsehood, obscenity, pornography or profanity in the statements, opinions, representations or any other form of content on the Site. You understand that the information and opinions in the third party content represent solely the thoughts of the author and is neither endorsed by nor does it necessarily reflect our belief.
Use of Information
You represent and warrant that if you are purchasing something from us that (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes.
Links to other Web Sites
The Site contains links to other Web sites. We are not responsible for the content, accuracy or opinions express in such Web sites, and such Web sites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked Web site on our Site does not imply approval or endorsement of the linked Web site by us. If you decide to leave our Site and access these third-party sites, you do so at your own risk.
Information and Press Releases
The Site contains information and press releases about us. We disclaim any duty or obligation to update this information or any press releases. Information about companies other than ours contained in the press release or otherwise, should not be relied upon as being provided or endorsed by us.
Forms, Agreements & Documents
We may make available through the Site or through other Web sites sample and actual forms, checklists, business documents and legal documents (collectively, “Documents”). All Documents are provided on a non-exclusive license basis only for your personal one-time use for non-commercial purposes, without any right to re-license, sublicense, distribute, assign or transfer such license. Documents are provided for a charge and without any representations or warranties, express or implied, as to their suitability, legal effect, completeness, currentness, accuracy, and/or appropriateness. THE DOCUMENTS ARE PROVIDED “AS IS”, “AS AVAILABLE”, AND WITH “ALL FAULTS”, AND WE AND ANY PROVIDER OF THE DOCUMENTS DISCLAIM ANY WARRANTIES, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The Documents may be inappropriate for your particular circumstances. Furthermore, state laws may require different or additional provisions to ensure the desired result. You should consult with legal counsel to determine the appropriate legal or business documents necessary for your particular transactions, as the Documents are only samples and may not be applicable to a particular situation. Some Documents are public domain forms or available from public records.
Limited License; Permitted Uses
You are granted a non-exclusive, non-transferable, revocable license (a) to access and use the Site strictly in accordance with this Agreement; (b) to use the Site solely for internal, personal, non-commercial purposes; and (c) to print out discrete information from the Site solely for internal, personal, non-commercial purposes and provided that you maintain all copyright and other policies contained therein. No print out or electronic version of any part of the Site or its contents may be used by you in any litigation or arbitration matter whatsoever under any circumstances.
Restrictions and Prohibitions on Use
We reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information.
You agree to indemnify, defend and hold us and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates (collectively, “Affiliated Parties”) harmless from any liability, loss, claim and expense, including reasonable attorney’s fees, related to your violation of this Agreement or use of the Site.
Your right to use the Site is not transferable or assignable. Any password or right given to you to obtain information or documents is not transferable or assignable.
THE INFORMATION, CONTENT AND DOCUMENTS FROM OR THROUGH THE SITE ARE PROVIDED “AS-IS,” “AS AVAILABLE,” WITH “ALL FAULTS,” AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE, EXCEPT AS PROVIDED IN SECTION 16(b). IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, WE AND OUR AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION AND LIMITATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. THIS SITE AND THE PRODUCTS, SERVICES, DOCUMENTS AND INFORMATION PRESENTED WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SITE OR OTHERWISE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT.
ALL RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES CONTAINED WITHIN THE ELECTRONIC FILE CONTAINING A FORM OR DOCUMENT IS DISCLAIMED.
Limitation of Liability
(a) We and any Affiliated Party shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from (a) any errors in or omissions from the Site or any services or products obtainable therefrom, (b) the unavailability or interruption of the Site or any features thereof, (c) your use of the Site, (d) the content contained on the Site, or (e) any delay or failure in performance beyond the control of a Covered Party. (b) THE AGGREGATE LIABILITY OF US AND THE AFFILIATED PARTIES IN CONNECTION WITH ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE AND/OR THE PRODUCTS, INFORMATION, DOCUMENTS AND SERVICES PROVIDED HEREIN OR HEREBY SHALL NOT EXCEED $100 AND THAT AMOUNT SHALL BE IN LIEU OF ALL OTHER REMEDIES WHICH YOU MAY HAVE AGAINST US AND ANY AFFILIATED PARTY.
You agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Site and the Content and Materials provided therein.
This Agreement shall be treated as though it were executed and performed in Mountlake Terrace, Washington, and shall be governed by and construed in accordance with the laws of the State of Washington (without regard to conflict of law principles). Any cause of action by you with respect to the Site (and/or any information, Documents, products or services related thereto) must be instituted within one (1) year after the cause of action arose or be forever waived and barred. All actions shall be subject to the limitations set forth in Section 15 and Section 16. The language in this Agreement shall be interpreted as to its fair meaning and not strictly for or against any party. This Agreement and all incorporated agreements and your information may be automatically assigned by us in our sole discretion to a third party in the event of an acquisition, sale or merger. Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the Site is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. Our failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision. Our rights under this Agreement shall survive any termination of this Agreement.
Acceptance of Agreement
All AudioControl products are designed and manufactured at our factory located in the Pacific Northwest, USA.. Given our huge commitment to quality, AudioControl comfortably warranties all materials and workmanship on our products for a period of five years from the date of purchase, provided it is installed by an authorized AudioControl dealer. Should you choose to install it yourself, your warranty is one year from the date of purchase from an authorized AudioControl dealer.
A Few Words About Warranties
People are scared of warranties. Lots of fine print. Months of waiting around. Well, fear no more, this warranty is designed to make you rave about us to your friends. It’s a warranty that looks out for you and helps you resist the temptation to have your friend, “…who’s good with electronics”, try to repair your AudioControl product. So go ahead, read this warranty, then take a few days to enjoy your new AudioControl processor before registering the warranty card and comments.
“Conditional” doesn’t mean anything ominous. The Federal Trade Commission tells all manufacturers to use the term to indicate that certain conditions have to be met before they’ll honor the warranty. If you meet all of these conditions, we will warranty all materials and workmanship on your AudioControl product for one year from the date you bought it from an authorized AudioControl dealer (five years if it is installed by an authorized AudioControl dealer). We will fix or replace it, at our option, during that time.
Here Are The Conditional Conditions
- You have to go online and register your AudioControl products. Alternatively, you may fill out the Warranty Registration card that came with your product and mail it to us.
- You must keep your sales receipt for proof of purchase showing when and from whom the unit was bought. We’re not the only ones who require this, so it’s a good habit to get into with any major purchase.
- Your AudioControl products must have originally been purchased from an authorized AudioControl dealer. You do not have to be the original owner, but you do need a copy of the original sales slip.
- You cannot let anybody who isn’t: (A) the AudioControl factory; (B) somebody authorized in writing by AudioControl to service your product. If anyone other than (A) or (B) messes with your AudioControl product, that voids your warranty.
- The warranty is also void if the serial number is altered or removed, or if your AudioControl component has been used improperly. Now that sounds like a big loophole, but here is all we mean by it. Unwarranted abuse is: (A) physical damage (don’t use it to level your RV); (B) improper connections (120 volts AC into a 12 volt DC power jack can fry the poor thing); (C) sadistic things (your imagination is best kept private).. This is the best product we know how to build, but if you mount it to the front bumper of your car or use it as a counter-weight for your daughter’s trebuchet project, something will go wrong.
- If an authorized United States AudioControl dealer installs your component, the warranty is five years.
Assuming you conform to 1 through 6, and it really isn’t all that hard to do, we get the option of fixing your old unit or replacing it with a new one. To initiate a warranty claim, please contact AudioControl and we will issue an RA (Return Authorization) number and provide shipping instructions. Products received at AudioControl without an RA number will be refused.
This is the only warranty given by AudioControl. This warranty gives you specific legal rights that vary from state to state. Promises of how well your AudioControl component will perform are not implied by this warranty. Other than what we have covered in this warranty, we have no obligation, express or implied. Also, we will not be obligated for direct or indirect consequential damage to your system caused by hooking up your AudioControl component.
Failure to properly register your AudioControl warranty may negate any service claims.
Please contact us to request a return. We deal with return requests on a case by case basis after we have had a chance to troubleshoot the issue. If we are unable to resolve your issue over the phone, you will be given an RA (Return Authorization) number. The RA number will need to be written clearly on the outside of the box you are shipping the product in. Product sent back to AudioControl without an RA number will be refused. Please ensure that the RA number is clearly indicated on the outside of the box so we can efficiently process the authorized return. Thank you!