Firmware updates for Director & Director Matrix DSP amplifiers.

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This article refers to firmware updates for the D4600, D2800, M6800, M6400, M4800, & M4840 DSP amplifiers. 

First, from the AudioControl website, you will need to download the latest firmware from the product page of the specific amplifier you have. Here is a handy link to each products firmware downloads page: FIRMWARE

If you are updating to the latest 2.0.xx version of firmware from an earlier version such as 1.1.xx please follow these instructions:

Once you have the latest firmware downloaded and saved to your computer, you have to log in to the web interface of the  amplifier. You will need to determine the amplifiers IP address and then type it into a web browsers address field. If you need help on how to determine the amplifiers IP address on your network, please refer to this KB article IP Address

Once you are logged into the web interface, select the Device Configuration tab > in the bottom left corner of the page you will find the Export Settings: Save  and Firmware: Choose File buttons. Select the Export: Save button and save a copy of the settings to a location on your computer. Next select the Choose File button > navigate to where you saved the firmware file on your computer and select the file.. The update process will start. 

The amplifier will then begin updating the firmware. There will be a percentage ticker showing progress of the update.

Once the update reaches 100%, the amplifier will reboot, it will take about a minute. Once the amplifier is rebooted, close out your web browser and then power cycle the amp off and back on using the rear panel power toggle switch. Once the amplifier is powered back on, open your web browser and type in the IP address of the amplifier again to display the web interface. The new 2.0.xx web interface should now be displayed. 

IF YOUR AMPLIFIER IS ALREADY ON THE 2.0.xx FIRMWARE AND YOU ARE UPDATING TO A NEWER VERSION PLEASE FOLLOW THESE INSTRUCTIONS:

Download the firmware from the AudioControl website and log into the web interface by entering the IP address of the amplifier into a web browser (as mentioned in the above instructions). Once the web interface is displayed go to the gear icon in the upper right corner of the web interface and open it. This will present the settings menu. From this menu go to the Firmware tab and open it > select UPDATE > navigate to where you saved the firmware file on your computer and select the file. The update process will start.

Once the update reaches 100%, the amplifier will reboot, it will take about a minute. Once the amplifier is rebooted, close out your web browser and then power cycle the amp off and back on using the rear panel power toggle switch. Once the amplifier is powered back on, open your web browser and type in the IP address of the amplifier again to display the web interface.

If you need additional assistance, our Customer Service and Technical Support representatives are available Monday thru Friday 8am to 5pm PST. 425-775-8461.

Related Links:

How do I assign a static IP address to my Director or RS amplifier?

How to upload Speaker Profiles to my Director or RS amplifier?

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