This article refers to firmware updates for the RS500 and RS1000 DSP subwoofer amplifiers.
First, from the AudioControl website, you will need to download the latest firmware from the product page of the specific amplifier you have. Here is a handy link to each products firmware downloads page: FIRMWARE
After you download the firmware Zip folder to your Downloads folder, open the Zip file and copy or drag the .bnc file out of the Zip folder, keeping it in the Downloads folder (you will navigate to this file later).
Once you have the latest firmware downloaded and saved to your Downloads folder you have to log in to the web interface of the amplifier. You will need to determine the amplifiers IP address and then type it into a web browsers address field. If you need help on how to determine the amplifiers IP address on your network, please refer to this KB article IP Address
Once you have the amplifiers IP address type it into your web browsers address field.
The web interface will be displayed, go to the gear icon in the upper right corner of the web interface and open it. This will present the settings menu. From this menu go to the Firmware tab and open it > select UPDATE > navigate to where you saved the firmware file on your computer and select the file. The update process will start.
Once the update reaches 100%, the amplifier will reboot, it will take about a minute. Once the amplifier is rebooted, close out your web browser and then power cycle the amp off and back on using the rear panel power toggle switch.
Once the amplifier is powered back on, open your web browser and type in the IP address of the amplifier again to display the web interface. Check that the firmware is updated to the latest version by going back into the gear icon and check the version number in the Firmware tab.
If you need additional assistance, our Customer Service and Technical Support representatives are available Monday thru Friday 8am to 5pm PST. 425-775-8461.