My Concert AVR or Maestro is on the network, but Dirac cannot find it!
First, make sure that the CONTROL setting in the AVR or Maestro setup menu is set to IP. Even if...
How to reset the Concert AVR-7/9 and Maestro M-5/9 to factory default
At certain points in troubleshooting an issue with our Concert AV receivers, or our Maestro pre-processor it is a good...
I get a blank picture when I connect my blu ray to my Convert AVR-7/9 or Maestro M9
All of the HDMI inputs on our Concert AVR-7/9 and Maestro M9 support HDMI 2.0 and HDCP 2.2 EXCEPT the...
There is no output on the subwoofer channel on my AudioControl AVR when it is receiving a stereo signal
You will want to check a few things in the on screed display(OSD) of the AVR/pre-processor to confirm it is...
The ipad app does not work with my Concert AVR 7/9
The iPad app was originally designed for the previous generation of Concert AVR’s. The Concert AVR-6 and 8 to be...
There are blinking red LEDS on the front panel of my Director amplifier
If you have a Director amplifier series D4600, D2800 or matrix series M6400 or M6800 and you notice that the...
I’ve connected my Director Multi-zone Amplifier to my network, but it is not showing up on my PC
If you are running on a PC with Windows, the first thing you need to do is make sure “network...
I’ve connected my Director multi-zone amplifier to the network, but it is not showing up on my Mac
Apple does not support UPnP device discovery. Your easiest method to connect with a Mac is to directly connect to...
My Director/Architect goes into protection after it warms up
Check your impedance. The Architect and Director series amplifiers will run at 4 or 8 ohms. If you have a...