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How to store a secure backup on the Maestro X9/X7, Concert XR4 / XR6 / XR8, Maestro M5/M9 and AVR 7/9.

To store a secure backup, you will need to access the engineering menu of the Maestro processor or Concert receiver....

How to upload speaker profiles to your Director, CM 70 volt, and RS series amplifiers?

This article refers to uploading speaker profiles for the Director and Director Matrix DSP amplifiers, the CM series 70 volt...

How do I access the web interface for my Director, CM 70 volt, and RS series amplifiers?

This article refers to accessing the web interface for the Director and Director Matrix DSP amplifiers, CM 70 volt, and...

How to assign a static IP address to my Director, CM, or RS series amplifiers?

This article refers to setting a static IP address on the Director and Director Matrix DSP amplifiers, CM series 70...

What is the default IP address of my Director D/M, CM 70 volt, or RS series amplifier?

The default IP address for our Director/Director Matrix distribution amplifiers, CM 70 volt amplifiers, and RS 500/1000 subwoofer amplifiers is...

Where can I download Home Automation Drivers for AudioControl Home Theater and Network Amplifiers?

You can find the available drivers for automation systems for our Home theater and Networked distribution amplifiers such as Crestron and...

I want to control your Director amplifier via IP control, what port do I use?

You can control our Director networked amplifiers via port 23 in either a telnet session or via your chosen automation...

What control systems are supported by my AudioControl product?

AudioControl home audio products support most common control systems via IP, RS-232 or IR. We are continuing to work with control system...

Are Sub 1 and Sub 2 out on the Concert AVR 7/9 and M9/5 independent?

Sub 1 and Sub 2 output on our AVR’s and pre processors are not independent. They are fed by the...

How to use the 12 volt trigger options on an Architect amplifier.

Architect amplifiers have both local zone 12 volt trigger connections and Master 12 volt trigger connections. The Local zone connection...

What is the minimum voltage needed to trigger Signal Sense on my Architect multi-zone amplifier?

The minimum voltage required is 5 mV.    

Can I turn on/off RS-232 control from the front panel of an AVR/M processor?

YES – By pressing and holding the DIRECT button for about 5 seconds. This will toggle RS-232 Control ON or...

Can I use Channel 6+7 to Bi-Amp the front channels, while still using pre-outs for Dolby Atmos height speakers on my Concert AVR or Maestro M9?

Yes. Within the setup menu of the AVR 7/9 or M9 – you can select  what channel 6 and 7...

How can I use amp channels 6&7 on my Concert XR6, XR8, or AVR-7/9 to power either Zone 2 or Height Front (Atmos) speakers in my 5 channel system?

If your home theater has a 5 channel speaker configuration, meaning you have Front Left/Center/Right and Surround Left/Right speakers (no...

Can the Zone 2 pre-outs on the Concert AVR 7/9 be sourced from both analog and digital signals?

Yes! Unlike previous generations of our AVR’s the Concert AVR-7 and 9 CAN send signal out the RCA Zone 2...

Can I turn the front LED’s off on my Pantages G3 or my Savoy G3?

To turn off the bouncing LED level indicators, all you have to do is press the “display” button on the...

How do I program the HTR-3 & HTR-2 remotes.

The HTR-3 and HTR-2 remotes have the ability to control multiple devices. It’s just a matter of programming the remote...

How do I reset my HTR-2 remote to clear out all of the remote codes?

Sometimes we make mistakes. Sometimes we put the wrong remote code into the remote and overwrite the correct code that...

How do I control Zone 2 on my HTR-2 remote?

There is no dedicated “Zone 2” button on the HTR-2 remote. So in order to put the AVR in Zone...

What is the difference between the Concert AVR-7 and the Concert AVR-9?

The main difference between the receivers is power. The Concert AVR-7 outputs 100 watts per channel into 8 ohms.  While...

How can I connect headphones to my AVR or Pre-Processor while still having audio play thru the main speakers?

If you want to be able to connect headphones to your AVR 7/9 or Maestro M9 while still having the...

What speaker models are available for the speaker profiles on your new M series zone amplifiers?

We currently have 8 speaker manufacturers included in the program. Clicking on the Speaker model will bring you to the...

What is the difference between a Bijou 600 and a Rialto 600?

The main difference is form factor. The Bijou 600 is in a more streamlined enclosure so it can be rack mountable....

Bijou 600/Rialto 600: How to bypass the default turn on volume level

The Bijou 600 and Rialto 600 amplifiers have a turn on volume feature that defaults the amp to a lower...

What is the difference between the Rialto 400 and Rialto 600?

The difference is in control.  The Rialto 600 can be controlled via IR and RS232 control.  The Rialto 400 can...

Can I run the Rialto 400 in Bridged Mono mode?

Yes. The manual does not explicitly state that it can, but thru a couple of simple steps you can configure...

Can I mono the output of my Rialto 400 or 600?

Yes. With one exception. Both the Rialto 400 and 600 will NOT sum the left and right input when put into...

What are the rack mount options for the Bijou 600?

Although the Bijou 600 does not need to be rack mounted, it can easily sit on a shelf. That being...

Is there Lip Sync (delay) on the Director amplifiers?

Yes! There is a Lip Sync setting on the 16 channel Director amplifiers. The Lip Sync setting is only present...

Do you offer a replacement microphone for the Richter Scale Series III or the C-101 series III?

Unfortunately, we have sold out of the replacement microphone for the C-101 and Richter Scale products. We no longer have...

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