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DM Processor and Matrix DSP car amplifier FAQ'S

Windows – How to manually reload firmware for the DM-series processors or DSP amplifiers?

When you first download and install the DM Smart DSP software, the most current firmware is included with the software...

What to do if you see the “Contact support, need firmware binary” message when trying to open the DM Smart DSP software:

If you see the message “Contact support, need firmware binary” when you open the DM Smart DSP software then you...

Is there a Mac OS installer for the DM Smart DSP software?

Yes!! You can find the Mac OS installer in the Download section of the product page of each product. Product...

Do the DM processors or Matrix DSP amplifiers come with a microphone for it’s RTA function?

The DM-608/810 processors and the D-4.800/6.1200 DSP amplifiers do not have a built in microphone since the RTA for these...

Where are the jumpers on my DM-810?

Please refer to the picture below to find the jumpers on the DM-810:   Close up of Grounding Jumpers:

Where are the jumpers on my DM-608?

To access the jumpers, you will need to take the top cover off of the DM processor via the 4...

What does changing the db level of the RTA input view do?

The dB sensitivity control on the input RTA view gives you the ability to adjust the reference of the input...

What functions does the ACR-3 control on the DM processors or DSP amplifiers?

The ACR-3 can recall memory presets and control output level on the DM Processors and Matrix DSP Amplifiers. You can...

What is the sampling rate of the DM processors and DSP amplifiers?

The DM processors and DSP amplifiers can accept digital signals up to 24 bit/96 Khz. The actual processor runs at...

How do I change presets on the DM processors or DSP amplifiers?

There are 2 ways to change presets. The first way is to open up the software application and select 1...

Will the software for your new DM processors and DSP amplifiers work with any of your other car products?

The DM Smart DSP software was created specifically for our new DM-608 and DM-810 DSP processors and for our D-4.800...

What is the difference between the DM-608 and the DM-810?

The only difference between the two processors is the number of channels. The DM-608 has 6 channels in, 8 channels...

The window of the DM smart App will not maximize, I have to scroll down to see the rest of the screen

The current software version of the DM smart App does not allow for full screen mode. Nor does it allow...

How do I know if I have the latest version of the DM Smart DSP software?

You can confirm you have the latest version of the DM Smart DSP software by comparing the firmware version listed...

The DM Smart DSP software is connected to the processor, it reads “Online” and there is audio going thru, but none of the controls work

Check your inputs and outputs. If you connect the high speaker inputs, and then accidentally connect your cables to the...

The DM Smart DSP software is not communicating with my DM processor or DSP amplifier.

If you have downloaded and installed the DM Smart DSP software, opened the software, and then connected the DM-608 or...

How to setup AccuBASS®

AccuBass is a feature that restores bass frequencies on a factory system that rolls off the bass as you increase...

How to manually load Windows drivers if you get “attempting to load ftd2xx.dll” and “failed to load ftd2xx.dll” error messages. (DM processors, DSP amps, DM-RTA).

When you install the DM Smart DSP or DM RTA software on a Windows based computer Windows also installs the...

Mac – DM Smart App does not connect to DSP or RTA on OS Monterey

When running a new Mac on OS 12.1 or later, you might find that you can install and open the...

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