The battery pack in my Real Time Analyzer does not seem to be charging. What should I do?

While the battery pack in the SA-3050 and SA-3052 should last five to seven years, many of you have had these units longer and the battery may be at the end of its useful life. Since we have upgraded the battery charger circuits as well as the cells themselves, we would like the opportunity to install these newer versions. Which means, please send us the unit for installation of a new battery and charger. Call us for the cost of this service. When you send the unit, include an explanation of the problem, an address to return the unit, and a phone number at which we can reach you with questions. UPS shipping is most convenient for us.

Also, it is important to keep the unit plugged in while the unit is not in use as this will prolong the life of your battery.